Privacy Policy

Last updated:

1. Who we are

brighthorizontally.com (PE) collects and processes personal data as described in this policy.

  • Business name: brighthorizontally.com
  • Legal form: PE
  • Address: 15/1 Hrushevskoho St, Kyiv, 01001, Ukraine
  • Email: contact@brighthorizontally.com
  • Phone: +380 503 560 9451
  • Contact person: Anna Schmidt, Managing Director

2. What personal data we collect

We may collect personal data you provide when you contact us or request a trip/service, including:

  • contact details (name, email, phone);
  • message contents you send to us;
  • trip/service request details you include in forms;
  • optional communications metadata (e.g., time of submission and page URL).

3. How we use personal data

We use personal data to:

  • respond to your inquiries and manage requested trip/service arrangements;
  • communicate with you regarding your request;
  • administer and improve our website and services;
  • process claims and comply with legal obligations.

4. Legal basis (Ukraine)

We process personal data in accordance with the Law of Ukraine "Про захист персональних даних". Depending on the situation, we rely on an applicable lawful basis, including processing necessary to provide services or take steps at your request, and/or other legal grounds provided by law.

5. Sharing and disclosures

We do not sell your personal data. We may share personal data only as needed for service delivery, administration, fraud prevention, legal compliance, or upon lawful requests by competent authorities. Where applicable, we require data processors to process data under appropriate confidentiality and security obligations.

6. International transfers

If we transfer personal data outside Ukraine, we will take measures required by applicable law to ensure an appropriate level of protection.

7. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, including to provide the services you request, handle communications, resolve disputes, and comply with legal requirements.

8. Your rights

Under the Law of Ukraine "Про захист персональних даних", you may have the right to:

  • know about processing of your personal data;
  • access your personal data;
  • request correction or deletion of inaccurate or unlawfully processed data;
  • object to processing in certain cases;
  • withdraw consent where processing is based on consent (without affecting processing already carried out);
  • request information about the entities to which data is disclosed.

To exercise your rights, contact us using the details in the “Who we are” section.

9. Children’s privacy

Our services are not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.

10. Contact us

If you have questions about this policy or our data practices, contact:

  • Email: contact@brighthorizontally.com
  • Phone: +380 503 560 9451
  • Address: 15/1 Hrushevskoho St, Kyiv, 01001, Ukraine